Frustrations and then some
I took my camera to Canon’s office in Makati last October to have the CCD repaired. While I was at the counter talking with the customer service agent, I heard the guy beside me said that it has been over a month since he dropped his camera to be fixed and that he wasn’t able to get any updates over the phone so he decided to just drop by and see for himself.
Since it was my first time to go to Canon’s office for service, I shrugged his complaints off, thinking that they can’t be that bad. And the girl behind the counter even gave me their direct line and the names of the persons I should look for.
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